Shipping policy

Shipping Policy — ALPORA-SHOP.COM

Shipping
All orders are processed and shipped within 1 to 3 business days.

Delivery Times
Delivery times in France are 6 to 9 business days from the date of shipment.

Shipping Costs
Shipping is free on all orders, with no minimum purchase amount.

Order Tracking
A tracking number will be sent to you by email within 24 hours following the shipment of your order. You can track your package at any time via our "Track my order" page.

Delivery Area
We currently deliver to France only.

Customs and Import Taxes
The products are shipped from a country located outside the European Union. Customs duties, import VAT, or customs clearance fees may be required upon receipt of the package. These costs are borne by the customer and are not included in the displayed price.

Delivery Delays
The stated delivery times are provided for information purposes only. In the event of a delay, please contact our customer service department. We are not responsible for delays caused by the carrier or customs services.

Returns
For any return request, please consult our Return and Refund Policy.

Contact
contact@alpora-shop.com
+33 6 44 65 42 99
VH Group HK Limited — Unit 7, 8/F., Tower B, 83 King Lam Street, Lai Chi Kok, Hong Kong